Shipping & Delivery

We fulfill orders Monday through Friday from our warehouse in Leipsic, OH. Orders shipping from our warehouse in Leipsic, OH may take anywhere from 1-3 business days to be fully processed and shipped out. We use USPS or FedEx as our preferred carriers. $50 and over will get you free shipping section below for further details) within the contiguous US and we reserve the right to select which carrier to use based on cost and speed in which the package will arrive at the final destination. 

Anything over $250 will require a signature for delivery. This is done to prevent package theft of valuable equipment. See “Signature Required” section below for more information on this policy.

Once an order has shipped, a tracking number will be emailed to you within 24 business hours. Please note that USPS and FedEx tracking does not automatically update when picked up and your tracking information may take an additional day to begin displaying movement. USPS and UPS ship all packages to centralized hubs across the country where they are then sent to their final destination, if your tracking information shows the order initially being sent to one of these hubs, that is completely normal and your order is still on its way.

If an order is shipped out via USPS, no adjustments can be made to the delivery address once the order has left the building. 

If you have selected In-Store Pick Up as your ‘shipping' option, please wait until you receive an email notification that your order is ready for pick up before arriving! Pick up hours are Monday - Friday between 8:30am & 4:00pm.

For any questions or concerns please email support@elinhouse.com

Please Note: Elin House will not be responsible for any delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters, USPS/UPS sorting mistakes, strikes, etc.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. You will receive a confirmation email once your order has been shipped.

Shipping Times

Standard shipping times vary based on location:

• Continental U.S.: 5–8 business days
• Remote/rural areas: 7–14 business days

Shipping Costs

Free shipping is offered on most products across the contiguous United States. Additional fees may apply for:

• Liftgate services
• Residential deliveries
• Remote access areas
• Freight Deliveries

Damaged Shipments

If your order arrives damaged, please take clear photos and mark the delivery slip as “damaged.” Contact us within 48 hours at support@elinhouse.com.

Tracking Your Order

Once your order ships, we’ll email you a tracking number. You can also visit our Track Your Order page anytime.

Need Help?

Please contact us with any questions, concerns, advice, or you just want to learn about us and what we do :).

• Visit us at: 215 9th St, Leipsic, OH 45856, USA
• Call us at: (581) 465-8562
• Email us at: support@elinhouse.com
• Monday - Friday, 8am - 4pm