Warranty

Welcome to Elin House!

At Elin House, we take pride in offering premium coffee machines from leading global brands. We want you to shop with confidence, knowing that your purchase is protected by reliable warranty coverage.

Warranty Coverage

All coffee machines sold through Elin House come with manufacturer warranties that vary by brand and product. Warranty periods and coverage details are specified in each product listing and may include:

Coverage against defects in materials and workmanship
Repair or replacement of defective parts
Specific terms for commercial or domestic use
Exclusions for misuse, improper installation, or unauthorized repairs

How to Make a Warranty Claim

If you experience an issue covered under warranty:

Contact Us First
Please email us at support@elinhouse.com with the following details:
- Your order number
- Product name and model
- A description of the issue
- Photos or videos (if applicable)
Verification
Our team will review your request and guide you through the warranty process, including any troubleshooting steps or instructions from the manufacturer.
Resolution
Depending on the manufacturer’s warranty terms, your machine may be:
- Repaired by an authorized service center
- Replaced with the same or equivalent model
- Refunded in specific cases, subject to manufacturer approval

Important Notes

Warranty coverage is provided by the product’s manufacturer, and terms may vary.
Warranties are typically valid only for purchases made through authorized retailers like Elin House.
Warranty does not cover damage from misuse, neglect, accidental damage, or unauthorized repairs.
Shipping costs for warranty service may vary depending on the manufacturer’s policy.

Need Help?

We’re committed to your satisfaction. If you have any questions about your warranty or need assistance, please reach out to us anytime at:

📧 support@elinhouse.com

Thank you for choosing Elin House!